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Lottery Offices

LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY

ATTENTION PLAYERS: All Lottery offices are currently open to the public by appointment only for prizes valued at $600 or more. For more information, or to view all claim options, click here .

Florida Lottery Headquarters are located in Tallahassee, and there are eight additional District Offices to better serve our players throughout the state. Click on any of the District Office locations listed below for maps and driving directions.

  • Read more about claiming Lottery prizes.
  • To become a retailer, please call or email the District Office nearest you.

Florida Lottery Headquarters

250 Marriott Drive
Tallahassee, FL 32301
Email: Claims Processing
Call: (850) 487-7707
Drop Box Hours: 8:30 am – 4 pm, EST

Pensacola District Office

Trade Winds Shopping Center
6601 North Davis Highway – Suite 54
Pensacola, FL 32504-6301
Email: District Office
Call: (850) 484-5020
Drop Box Hours: 8:00 am – 3:30 pm, CST

Tallahassee District Office

250 Marriott Drive
Tallahassee, FL 32301
Email: District Office
Call: (850) 487-7799
Drop Box Hours: 8:30 am – 4 pm, EST

Gainesville District Office

Butler Plaza
3926 Southwest Archer Road
Gainesville, FL 32608-2342
Email: District Office
Call: (352) 334-3880
Drop Box Hours: 8:30 am – 4 pm, EST

Jacksonville District Office

8206 Philips Highway – Suite #36 –
Jacksonville, FL 32256
Email: District Office
Call: (904) 448-4760
Drop Box Hours: 8:30 am – 4 pm, EST

Tampa District Office

Centerpoint Business Park
1911 US Highway 301 North – Suite 170
Tampa, FL 33619-2661
Email: District Office
Call: (813) 744-6134
Drop Box Hours: 8:30 am – 4 pm, EST

Orlando District Office

West Town Corners
380 South State Road 434 – Suite 1028
Altamonte Springs, FL 32714
Email: District Office
Call: (407) 788-2202
Drop Box Hours: 8:30 am – 4 pm, EST

Fort Myers District Office

11760 Metro Parkway
Fort Myers, FL 33966
Email: District Office
Call: (239) 278-7111
Drop Box Hours: 8:30 am – 4 pm, EST

West Palm Beach District Office

4360 Forest Hill Blvd
West Palm Beach, FL 33406
Email: District Office
Call: (561) 640-6190
Drop Box Hours: 8:30 am – 4 pm, EST

Miami District Office

14621 Oak Lane
Miami Lakes, FL 33016
Email: District Office
Call: (305) 364-3080
Drop Box Hours: 8:30 am – 4 pm, EST

A SECURED DROP BOX FOR SUBMITTING CLAIMS IS AVAILABLE AT ALL LOTTERY OFFICES UNLESS THE OFFICE IS CLOSED TO EMPLOYEES. ANY OFFICE WITH AN ASTERISK (*) NEXT TO ITS NAME IS TEMPORARILY UNABLE TO ACCEPT DROP BOX CLAIMS. PLEASE CHECK BACK FOR DAILY UPDATES. LAST UPDATED 01/30/2021.

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Must be 18 or older to play.
Play responsibly.

Lottery Offices LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY ATTENTION PLAYERS: All Lottery offices are currently open to the public by appointment only for prizes valued at $600

YOU WON. CLAIM YOUR PRIZE!

NOTICE: Lottery District Offices are open to the public for the secure acceptance of drop-off claims.

You have two ways to collect your prize:

Option 1: Visit a Lottery retailer

Just take your winning ticket to a Lottery retailer and the clerk will hand you cash on the spot. Talk about easy!

Option 2: Mail your winning ticket and claim form

Download the Claim Form (PDF) or pick one up at any Lottery retail location or District Office. Fill out and sign the claim form, and don’t forget to sign your winning ticket, too! Mail the original ticket and the signed claim form (along with the Claim Authorization Receipt from a retailer, if you have it ) to:

We recommend sending everything by certified mail and saving a copy of every item you submit. We’re not responsible for mail, tickets or claim forms that are late, lost, damaged, misdirected, misaddressed, incomplete or illegible. So, protect your prize by keeping a copy of your winning ticket and claim form. And always sign the back of your ticket.

Your draw game ticket must be postmarked or received by Lottery offices within 180 days of the winning draw date, except that, in the case of Mega Millions and Powerball Jackpots, the tickets must be postmarked or received within one year from the winning draw date. Scratchers ® tickets must be postmarked or received by Lottery offices within 180 days of the announced end of game date.

State law prohibits the sale of a Lottery ticket or the payment of a prize to anyone under 18. Tickets failing validation are void.

All California State Lottery game tickets, transactions, claims and prize payments are subject to California State law and the California State Lottery rules and regulations. By participating, you agree to comply with all laws and Lottery rules and regulations.

You’ve Won! Now claim California Lottery prizes $599 and under at any Lottery retailer or by mail. For prizes $600 and over or 2nd Chance prizes, see instructions provided here. ]]>